As an eco-minded business, we take our packaging decisions into serious consideration, weighing the overall impact our choices have upon both human + natural resources. We strive to constantly lower our environmental footprint through innovation, research and creative solutions. We opt for recycled + recyclable materials whenever possible and prioritize biodegradable, compostable, plastic-free materials. No selection has been overlooked, from packing stickers made from the plant fiber waste of sugarcane, to eco-friendly shipping labels + packing tape, to biodegradable packing peanuts made from organic vegetable starch.
When a maker we work with packages their products in a less than desirable way - using plastic, bubblewrap or styrofoam - we do our best to alert you in our product descriptions, enabling you the opportunity to make decisions that best align with your household values.
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DOMESTIC SHIPPING (USA)
Estimated shipping times are noted by each shipping service at checkout. These times are carrier provided estimates and are not guaranteed by the carriers. Dependent on the shipping method you choose at checkout, you can generally expect your order to arrive within 3-5 days from the ship date, however please allow for up to 7 days or more during the holidays, or when shipping services are delayed by USPS or UPS.
We sometimes find there may be confusion with the term Priority Mail. USPS Priority Mail is a standard ground delivery service provided by the United States Postal Service. This is not an expedited shipping service, and we often see delays with this US Postal service, as they do not guarantee any of their delivery times. Please keep this in mind when selecting your delivery preferences at checkout.
Please note that neither USPS First Class Mail or USPS Parcel Ground Select include shipping insurance, which means that if your package is either lost or damaged in transit, we would be unable to reimburse you if either of these delivery services were chosen by you at checkout.
INTERNATIONAL SHIPPING
Estimated shipping times are noted by each shipping service at checkout. Please take into consideration that further delays may occur due to customs. ALL customs duties, taxes and fees incurred upon delivery are the sole responsibility of the customer. Please contact your local postal service for further information concerning customs duties or fees.
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PLEASE NOTE: It is the responsibility of the customer to ensure that a proper shipping address is provided when placing an order. Packages returned to Cultiverre due to an improper or incomplete address will be the responsibility of the customer and additional shipping expenses may be incurred for re-shipment.
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